You should send this right away to Irsay. Seriously, not kidding.
You’re his customer. In a manner of speaking, he’s in the customer service business. Send it to the Colts, attention Jim Irsay. Hopefully the secretary reads it and puts it in Irsay’s desk.
If you don’t hear back in 2-3 weeks then send it AGAIN! Not kidding. Get his attention!
I’d like to think you’ll hear back from.... someone!
Hope you’ll do this and I hope you’ll report back to us!